Becker’s Healthcare Podcast Harlon Pickett, President, Eagle Care Health Solutions
Jul 13, 2025
Harlon Pickett, President of Eagle Care Health Solutions, discusses innovative approaches to healthcare access and affordability. He emphasizes the importance of customized, membership-based models, especially in rural and underserved communities. The conversation highlights the correlation between cost, quality, and patient outcomes, advocating for direct physician contracts. Pickett also shares how telehealth technology is transforming care delivery, increasing access, and fostering better patient-physician relationships.
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Customize Health Plans
- Customize health plans to give employers control over their healthcare spending.
- Avoid one-size-fits-all plans as they are ineffective in today's healthcare environment.
Value Requires Cost and Quality
- True healthcare value requires knowing both cost and quality.
- Direct contracts with physicians rebuild patient relationships and improve health outcomes.
Physician's New Year Rescue
- A physician's New Year's Eve phone visit prevented an unnecessary ER trip, easing patient anxiety.
- This experience led to increased employee engagement and trust in the care model.