Celebrating 2 Years Of Defining Hospitality - Dan Ryan - Defining Hospitality

True Hospitality is identifying someone's needs, and using the resources available to you to meet those needs. This can be enacted through giving someone a comfortable place to stay, or simply being an advocate for them.

Having board games along with fine dining provides an experience that makes the guest feel comfortable and at home. It reminds them of home-cooked meals and time with family and friends.

Every piece of detail matters to a guest and it impacts their experience at a hotel. You want to make sure that you are planning out every detail as much as you can and using the detail to make the guest have a wonderful experience

For Brent, hospitality is more than just a hotel building or an office space. Hospitality is about the interactions with people, and appreciating the moments throughout the whole experience.

Celebrating 2 Years Of Defining Hospitality - Dan Ryan - Defining Hospitality - Episode # 120