Becker’s Healthcare Podcast Shekar Ramanathan, Executive Director, Digital Transformation, Atlantic Health
Dec 12, 2025
Shekar Ramanathan, Executive Director of Digital Transformation at Atlantic Health, boasts 25 years in healthcare technology, including roles at Epic. He reveals how AI is revolutionizing administrative tasks, from ambient voice technology to automation in contact centers. Shekar emphasizes the importance of balancing innovation with operational realities, especially post-COVID. He also discusses the challenges of telehealth reimbursement laws and advises using data strategically to identify high-value projects in health systems.
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Episode notes
AI Targets Administrative Burden
- AI adoption in health systems focuses on removing administrative burden rather than direct clinical gains.
- This frees providers to spend more time on patient care and clinical delivery.
Real Use Cases At Atlantic Health
- Atlantic Health uses ambient voice, prior authorization automation, and contact center automation to streamline workflows.
- These tools target low-value administrative tasks to accelerate processes and improve efficiency.
Govern With Outcomes In Mind
- Use governance to identify your highest-value opportunities and work backwards from desired outcomes.
- Prioritize solutions that directly support those outcomes under financial and operational constraints.