Hostage Negotiation Tactics: Every HR Pro Should Know with Scott Tillema

In this episode of the HR Mixtape, host Shari Simpson sits down with Scott Tillema, corporate trainer, retired SWAT hostage negotiator, and co-founder of the Negotiations Collective. Scott draws from his experience as an FBI-trained negotiator to share how HR professionals can use proven negotiation and communication techniques to manage high-stakes conversations with confidence.

Listener Takeaways:

• Why listening is your most powerful negotiation tool as an HR leader.

• How to use emotional intelligence to build trust, even in tough conversations.

• Strategies for staying grounded when negotiations get emotional.

• Why silence can be one of the most effective tools in HR conversations.

Guest(s): Scott Tillema, Keynote Speaker | Corporate trainer | Retired SWAT Hostage Negotiator | Founder, Negotiations Collective