Creative Confidence Podcast

Design Thinking in Healthcare

Jul 25, 2017
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ANECDOTE

Human-Centered Interviews Reveal Insights

  • Daniel Schlosser shares how Sylvia Vergani's human-centered interview approach revealed new insights about people with schizophrenia.
  • Her method focused on their hopes and dreams, shifting from clinical boxes to personal stories.
ANECDOTE

App Features Address Schizophrenia Needs

  • The design team created app features addressing procrastination, memory reinforcement, and social anxiety in schizophrenia patients.
  • A safe online community empowered patients to connect and share experiences for the first time.
ANECDOTE

Photos Reveal User Challenges

  • To prototype, patients used their own phones to capture photos that inspired them, revealing challenges in completing tasks alone.
  • This showed the need for support from family or therapists when using the app features.
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