Mary O’Connell - Running on Ice Community - FreightWaves - St. Louis, MO
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Why is finding your niche and specialty as a broker so important. ultimately pushed you to begin SFL Companies and focus so heavily on moving temperature controlled freight vs specializing in another type of freight?
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What are the benefits for temperature controlled shippers when it comes to using a 3PL provider for supply chain needs?
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How do they know they’ve chosen the right one and that product is safe?
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What should they be looking for in a quality partner?
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What’s the biggest piece of advice for shippers looking to make the 3pl jump?
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How do you handle big market fluctuations for your customers. For example the big upswings that came during the pandemic and now the lowest of lows in freight demand?
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