In this episode, James talks with Niki Henley, Owner of Extra Mile Insurance Solutions. To learn more about Extra Mile Insurance Solutions, visit https://www.extramileins.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed.

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Key Topics:

• Niki shares her early career path and rapid shift to agency ownership
• Importance of technology and automation in scaling insurance operations
• Utilization of social media and video for market leadership
• Strategies for navigating hard market conditions effectively
• Emphasis on education and learning within the insurance field
• Challenges and opportunities of running an agency in a competitive environment