We "fail" a lot in product management… a feature doesn’t resonate. A project goes off the rails. Our revenue or usage or retention numbers aren’t what we forecasted.

But we need to redefine failure. We need to realize that through this "failure", we learn. We grow. We become better. Emotional resilience is paramount for us in product management.

Susana Lopes, Director of Product at Onfido, shares her story on how she became resilient - through some really hard times.

We talk about:

Susana's experience with product "failure" and how she learned to turn a negative into a positive
How we can look at missteps as learning experiences
Tips on being resilient in product management

Dealing with Product Failure: Emotional Resilience