CX Today's Susie Harrison hosts Sebastian Glock, Director of Product Marketing at Cognigy, to delve into agentic AI and its possibilities for CX.
In this session we cover:
- What agentic AI is
- Agentic AI's potential to revolutionize the CX market
- What Cognigy's agentic AI delivers
- How the interplay between human and digital agents is evolving
- The future for contact centers and agentic AI
CX Today