Biography

How He Built a $110M AI Company from Scratch (Dylan Fox, Assembly AI)

22 snips
Oct 22, 2025
Dylan Fox, founder and CEO of AssemblyAI, a leading AI infrastructure company, discusses his journey from a Cisco engineer to creating a $110M company. He shares insights on the challenges of developing developer-friendly speech AI, emphasizing the importance of a customer-first approach over traditional startup dogma. Dylan also explores why he shifted to a consumption-based business model to minimize friction for developers. His thoughts on aligning team incentives, fostering innovation, and the critical role of feedback highlight his unique strategies for success.
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ADVICE

Question Startup Dogma

  • Beware startup dogma and question conventional wisdom when it conflicts with serving customers.
  • Design processes, metrics and meetings to directly help customers, not to satisfy external expectations.
ADVICE

Make Pricing Fit Customer Buying Habits

  • Stop forcing enterprise-style contracts if customers prefer pay-as-you-go access.
  • Choose pricing and packaging that reduce friction and prioritize actual customer usage over board-friendly forecasting.
INSIGHT

North Star Over Rigid Roadmaps

  • Fix a clear North Star: customer, market and key metrics everyone understands.
  • Keep six-week roadmaps flexible so teams can pursue high-value customer-driven ideas quickly.
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