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Science, Spoken
She Painted a Few Champagne Bottles. Then Came Meta’s Customer Support Hell
May 1, 2024
Fashion influencer faces challenges with Instagram account ban for trademark infringement, highlighting Meta's poor customer service. Explore the struggles of rebuilding partnerships, legal ramifications, and the difficulty of reinstating account access.
10:22
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Quick takeaways
- Meta's poor customer service impacts users like fashion influencer Hollyfield, highlighting the need for improvement in resolving account issues efficiently.
- Users resort to legal actions and alternative support platforms due to Meta's lack of effective communication channels for addressing account bans.
Deep dives
Account Deactivated without Explanation
Many Instagram users, including influencer Hollyfield, faced the frustration of having their accounts banned without clear reasons. Despite Hollyfield's substantial following and income from marketing, her account was unexpectedly banned, disrupting her ability to support her family.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode