The Key with Inside Higher Ed

Ep. 170: Voices of Student Success: Support for Adults of All Life Stages

Aug 22, 2025
Sean Armstrong, Dean of the School of Continuing and Professional Studies at Washington University in St. Louis, dives into the unique challenges faced by adult learners. He discusses how flexible education programs, including workforce-aligned credentials and community initiatives, empower these students. Armstrong emphasizes the importance of using positive language to uplift learners and highlights innovative options like prison education and career-focused tracks. The conversation also touches on coaching models that help overcome imposter syndrome and foster student success.
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INSIGHT

University Access For Modern Learners

  • CAPS provides Washington University access to modern learners who can't be residential students.
  • Programs focus on regional workforce needs and returning some-college students to degree completion.
INSIGHT

Student Demographics And Motivations

  • Most CAPS students are employed full time and have family responsibilities that shape their schedules.
  • The majority are aged 25–49 and seek advancement or career shifts in healthcare, data, and leadership.
ADVICE

Partner With Learners On Goals

  • Treat adult learners as partners by asking about their goals and co-creating pathways.
  • Use university and community resources to build targeted routes to those goals.
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