How to Handle Unclear Scopes (profitably) in a Service Business

A potential client comes to you with a project, and the scope (a.k.a objectives, requirements and outcomes) is unclear. 

It happens to all service providers, and it can drain time, money, and your team 

It can distract you from scaling what works well in your business. 

The challenge is that unclear scopes can come disguised as opportunities, especially if you’re unclear about your business vision and where you want to spend time and resources.

Listen to this episode of the Small But Mighty Agency, where we look at how to handle unclear scopes and the power of the discovery process. 

Show Links

Productize Your Service Roadmap: https://audreyjoykwan.com/resources

Ep 50: 5 Pillars of a Productized Service That Help You Grow (even if you’re at capacity): https://audreyjoykwan.com/podcast-ep50

“Less is More” is how you scale a service-based business

How do I know this? I can 100% relate to where you are now.  You feel like you’re wearing too many hats and can’t do it all… 

I know that if you create a complex business that makes you feel trapped, you will never want to grow your business. You’ll do little (or big!)  things to self-sabotage growth because you don’t want to scale overwhelm; nobody does. 

I’ve been there.

I learned this lesson as the second in command of an agency. I could not turn off my brain and relax because I would worry about what was and wasn’t being done. 

 It wasn’t until I looked at the business from a productized service perspective. It gave us more bandwidth to double the revenue and sell and exit the business.  

Since then, I’ve been behind the scenes of six and seven-figure service-based businesses, helping agency owners who are at capacity get out of being stuck in service delivery to scale. 

It all starts by looking through the lens of a productized service. Download the FREE productize your service roadmap: https://audreyjoykwan.com/roadmap

Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll ese you on the next one.