988 Suicide Prevention Hotline: New Phone Number for Mental Health Crisis Lifeline

The launch of the 988 Suicide Prevention Hotline marks a historic step forward in mental health crisis care in the United States. In this episode of Giving Voice to Depression, Terri and Dr. Anita Sands talk with Dr. John Draper, Director of the National Suicide Prevention Lifeline, about what this change means, how it works, and why reaching out can truly make a difference.

Listeners will learn what happens when you call 988, the science behind crisis intervention, and why you don’t have to be actively suicidal to use the lifeline. Dr. Draper also shares five key steps for supporting someone in crisis — from asking direct questions to helping them feel safe, connected, and cared for.

If you or someone you love is struggling, this episode will show you why calling 988 could be a life-saving decision.

Primary Topics Covered:

• What 988 is and why it matters for suicide prevention.
• Common misconceptions about crisis hotlines.
• How trained crisis counselors help de-escalate suicidal thoughts.
• The importance of empathy and human connection in mental health.
• Five steps you can take to support someone in crisis.

Timestamps:

00:00 – Introduction: Why the launch of 988 is historic
 01:10 – What 988 is and how it works
 02:16 – Concerns about demand overwhelming the system
 03:02 – Research showing crisis lines save lives
 04:15 – Interview with Dr. John Draper, Director of the Lifeline
 05:24 – Who calls the hotline? (Only 25% are suicidal)
 06:33 – Why talking to someone changes brain function in crisis
 07:55 – How crisis counselors de-escalate risk
 09:16 – What to expect when you call 988
 11:14 – Why you’re not alone in suicidal thoughts
 12:20 – Survivors share that life can get better
 13:29 – Crisis as an opportunity for change
 15:18 – Five steps to support someone in crisis
 16:53 – Why human connection is the strongest prevention tool
 17:37 – Bringing in additional support systems
 18:23 – Using 988 even if you’re not suicidal
 19:22 – Final reflections: hope, connection, and why reaching out matters

Link to Suicide Prevention Lifeline site

https://suicidepreventionlifeline.org/

Link to #BeThe1To site: https://www.bethe1to.com

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