An innovative performance support project in healthcare points the way to significant productivity improvements.

In this episode, John Helmer is joined by Saskia Huusen, Sanne Mateman, and Callum Clark to discuss a groundbreaking AI-powered learning project at the Alrijne Healthcare Group. This practical conversation dives deep into the real-world application of AI in learning, demonstrating eye-opening time savings and efficiency improvements in a healthcare setting.

The team shares how they implemented AI to improve workflow learning for surgical assistants, reducing SME time by 70% and shortening project timelines by 40%. They discuss the challenges of working with AI, how it differs from traditional performance support, and what they’ve learned through this innovative project. For anyone interested in AI for learning, this episode is packed with valuable insights on integrating AI into workplace learning.

Timestamps:

• 00:00 - Intro
• 02:57 - Introducing the project
• 06:11 - Meet the team
• 09:51 - What part did AI play?
• 12:13 - What couldn’t be done by more traditional means?
• 14:54 - How different was project management?
• 20:41 - Did it help that they are young?
• 23:01 - The solution
• 29:14 - What did they learn as a team from doing the project?
• 43:02 - What are they doing next?
• 50:33 - Who to follow on AI (and who to avoid!)
• 54:58 - End

Follow Saskia Huusen:

• LinkedIn: linkedin.com/in/saskia-huussen
• Website (company): https://xprtise.com/en/

Follow Sanne Mateman:

• LinkedIn: linkedin.com/in/sanne-mateman

Follow Callum Clark:

• LinkedIn: linkedin.com/in/callumclark

Contact John Helmer

• X: @johnhelmer
• LinkedIn: linkedin.com/in/johnhelmer
• Website: learninghackpodcast.com
• Patreon: patreon.com/LearningHack