The journey from sales specialist to a career in User Experience Design with Viet Hoang

Welcome back to User Flows, everyone. This is a show where we talk about User Experience Design and Careers and I get to interview designers who inspire me about how they got started in the field so I can break down the patterns or best practices that you can use in your own career.

Today, I'm speaking with Viet Hoang. Viet has been a UX Researcher/Designer for 8+ years. In my experience working with him, he has shown an absolute comprehensive understanding of human behavior and psychology as it relates to both digital and physical experiences. Viet has worked with numerous clients in various industries, from fintech to food services giving him a broad perspective on users' needs and motivations.

I was really excited to connect with Viet again on the podcast and outside of work. He's an incredibly thoughtful person and extremely inquisitive. I think you’ll enjoy this one!

Show Highlights

• The differentiating skill of communication [4:20]
• How he got started in UX Design [15:30]
• How sales can help your career as a designer [20:00]
• The most important aspects of your role as a designer [22:36]
• Advice for Designers getting into the field [29:00]

Show Links

Viet Hoang on LinkedIn

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