Why SOPs Fail in Construction (And How to Build Ones Your Team Actually Uses)

Most construction business owners know they need SOPs.Almost none of them have SOPs their team actually uses.

In this episode of Construction Champions, Ron Nussbaum sits down with Butch Santucci to break down why SOPs fail in construction, why most contractors overcomplicate them, and how to build systems that actually get followed in the real world.

Butch explains why trying to document everything perfectly stops most owners from ever finishing SOPs, why buying generic SOP templates usually creates more confusion, and how turning what’s in your head into simple, usable processes frees up time, reduces mistakes, and exposes hidden profit.

This episode is not about corporate playbooks or binders collecting dust. It’s about building living SOPs that protect your business, support your team, and allow you to step away without chaos.

If you feel like your team keeps asking the same questions, mistakes repeat themselves, or your business only runs smoothly when you’re involved in everything, this episode gives you a practical path forward.

Guest Info

Name: Butch Santucci

Website: https://betterbizperformance.com/

Expertise: Construction operations, SOP development, process documentation

Focus: Turning tribal knowledge into usable systems that scale

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