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Acquired

Eventbrite (with Julia & Kevin Hartz)

Aug 25, 2020
Julia Hartz, CEO of Eventbrite, and her husband, co-founder Kevin Hartz, share their journey from bootstrapping a startup to navigating an IPO and the challenges posed by the COVID-19 pandemic. They discuss the importance of community support and the revival of events. The couple reflects on their entrepreneurial paths, emphasizing adaptability and strategic growth. Their insights on public transparency, cybersecurity in live events, and the emotional rollercoaster of launching as a public company enrich the conversation, blending personal anecdotes with professional wisdom.
01:32:30

Podcast summary created with Snipd AI

Quick takeaways

  • Eventbrite prioritized customer experience and stayed private longer to build a lean and high-performing company.
  • Timing, competition, and mishaps play a crucial role in conducting a successful IPO roadshow.

Deep dives

Building a Strong Customer Base

Eventbrite focused on building a self-service platform that catered to a wide range of event creators, from tech bloggers to speed dating organizers. By providing a friction-free experience and excellent customer service, they attracted a diverse community of users.

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