Balancing Business and Humanity: Leadership Lessons to Learn with Keli Frazier-Cox

In this episode of Taking the Lead, Christina Brady hosts an enlightening conversation with Keli Frazier-Cox, Founder of Promote Leaders. The discussion delves into a challenging but crucial aspect of leadership — balancing business objectives with the humanity of a team.

Keli shares her unique insights, emphasizing the importance of maintaining dignity during hardships, performance issues, and tough feedback conversations. She articulates how trust and loyalty are built in these challenging moments, leading to lasting success for both the individual and the organization.

The conversation also explores the nuanced art of giving difficult feedback. Keli highlights how empathy and genuine interest in the team member's success can transform the feedback process, turning even tough performance conversations into opportunities for growth. This episode is a must-listen for leaders seeking to build a more empathetic, resilient, and successful team.