The podcast discusses the importance of upgrading agile practices and prioritizing people in decision making. They introduce a new book for senior leaders to assess and improve organization's performance. Understanding the value delivery system and optimizing processes through effective conversations are also explored.
Putting people first in an organization empowers teams to customize processes and make decisions that benefit the product and the entire system of value delivery.
Achieving fitness for purpose requires system-wide changes and assessments to identify current level and strategies to improve performance.
Deep dives
Putting People First
Putting people first in an organization means considering their well-being, opinions, and the effects of decisions on individuals, teams, management, stakeholders, and customers. By prioritizing people, teams are empowered to customize processes and make decisions that benefit the product and the entire system of value delivery. While downsizings and layoffs can happen even in companies that claim to put people first, psychological safety and social safety can protect employees who speak up for the benefit of the company. Effective engagement, transparency, and servant leadership are key aspects of putting people first.
Achieving Fitness for Purpose
Achieving fitness for purpose means that the entire value delivery system of an organization performs its role effectively and efficiently. Fitness encompasses throughput, outcomes, timeliness, adaptation, consistency, and cost efficiency. Companies should strive to create system-wide changes rather than isolated improvements in individual teams. Fitness assessments with a rating scale of six to 18 can help identify the current level and the strategies needed to level up the system's performance.
Unlocking the Organization's Potential
To unlock an organization's potential and deliver better results, senior leaders should focus on portfolio management and aligning the organization's way of working with its objectives. Building a coalition of leaders who understand the system's dynamics and collaborate on improvements is crucial. Different levels of fitness require different strategies, and changes should be made at the strategic level, considering the impact on the entire value delivery system. By understanding the system and making system-wide changes, organizations can achieve higher levels of performance.
In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Gil Broza about his new book Deliver Better Results and the importance of putting people first in organizations.
Read a transcript of this interview: https://bit.ly/3HNywcf
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