

AI's impact on industry evolution
Jul 16, 2025
Atif Zaim, the Deputy Chair and U.S. Consulting Leader at KPMG, dives into AI's revolutionary role across various industries. He discusses how AI enhances financial services through better risk management and fraud detection. In healthcare, AI powers diagnostics and streamlines patient onboarding from 17 days to just 5 minutes. Zaim also highlights AI's impact on customer service with chatbots and hyper-personalization. Finally, he addresses how AI fortifies supply chains against global disruptions, making businesses more adaptive and efficient.
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AI Is Now A Real Driver Of Value
- AI has moved past novelty and is now seen by most leaders as a real driver of value.
- Organizations are implementing smaller use cases to realize measurable benefits today.
Re-Architect Workflows To Capture Value
- Re-architect processes and change behaviors to capture AI value rather than just adding tools.
- Train people and redesign workflows to unlock expected benefits from AI investments.
Energy Client Leak Detection Turnaround
- Energy clients previously couldn't make ROI math work for leakage detection with older tech.
- Newer AI approaches now make detecting and preventing contract leakage economically viable.