Welcome to another episode of Supra Insider. This time, we’re excited to bring you our conversation with Heather Phillips, Senior Director of Product Design at Slack.

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Before Slack, Heather held multiple design leadership roles at companies including Abstract (where she worked closely with Ben), Designer Fund, RelateIQ, and Yammer.

In this episode, we talked about

* What it means to make a product “sing”

* The benefits of investing in user delight

* How to instill a delight-forward mindset in your team

* Pitfalls to avoid when attempting to level up your product’s design

* How Slack structures its teams to make their products “Slacky”

* And more!

Heather is an incredibly thoughtful design executive who is passionate about building world-class user experiences and has unique views on ways to do so by bringing brand design and product design closer together. We loved chatting with her and learned a ton. We hope you enjoy the episode!

If you’d like to watch the video, you can catch that on YouTube:

Links:

* Heather’s LI: https://www.linkedin.com/in/heather-phillips/

* Heather’s personal site: https://www.heatherphillips.com/

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