Unlock Growth by Cutting Churn I Kevin Wong

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This episode of Grow with Evelyn is special and close to my heart. 🌱❤️

I’m super excited and honored to host Kevin Wong on my show. Kevin and I go back to when I was struggling with a 20% churn rate. He stepped in and helped me bring it down to under 5%.

It saved my business and helped me achieve sustained growth.

Join us as we chat about:

✅ Introduction and Kevin's entrepreneurial journey in community data analysis
✅ Learning problem-solving skills by running an escape room business
✅ Understanding churned and active members in a community
✅ Building member engagement in Skool communities
✅ Customizing community approach and setting clear member expectations 
✅ The value of tracking time as an entrepreneur
✅ Balancing work, personal life, and passion
✅ Kevin's perspective on gamification and the power of tracking real behaviors
✅ Leveraging data analysis and automation to uncover community insights
✅ Exploring the potential of the metaverse for building connections and engagement

The key to this turnaround?

Kevin helped me understand the importance of data and analytics and the power of data-driven decisions in building engagement and scaling communities.

He’s here to unpack all his secrets to help you achieve the same. 

"Understanding the behavior of churned and active members in a community is so crucial. It helps us figure out what's causing churn and how we can improve member retention.”

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