The Marketing Book Podcast

474 The AI Playbook by Eric Siegel

7 snips
Feb 9, 2024
Dr. Eric Siegel, author of the bestselling book on machine learning and AI deployment, discusses the challenges and misconceptions surrounding machine learning projects. He emphasizes the importance of business professionals understanding machine learning, explores the differences between AI and human intelligence, and delves into ethical considerations. Using UPS as an example, he highlights the success of predictive algorithms in improving operational efficiency.
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INSIGHT

Deployment Is The Hard Part

  • Most ML projects fail because deployment and organizational change are ignored.
  • Eric Siegel calls for a business practice (BizML) to bridge quants and stakeholders.
ADVICE

Define Prediction And Action Up Front

  • Define both what you will predict and what action you'll take with predictions.
  • Specify deployment goals like a retention campaign before building models.
ANECDOTE

Dating Site Success From Clear Deployment Plan

  • Eric sold a dating-site ad-targeting project that already had operational changes planned.
  • That client unlocked about a million dollars by aligning prediction with actions before modeling.
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