

Episode 5 - Comparing Great Persuaders Against Poor Persuaders
Aug 25, 2013
The podcast discusses the negative reputation of Delta Airlines, challenges in the blood donation process, the power of active listening in persuasion, and humorous exploration of male shopping habits.
Chapters
Transcript
1 2 3 4 5
Introduction
00:00 • 3min
Perception and Reputation in the Airline Industry
03:07 • 6min
Improving Blood Donation Processes for Better Customer Experience
09:02 • 12min
The Power of Active Listening in Persuasion
21:04 • 6min
Humorous Exploration of Male Shopping Habits and Impulse Purchases
27:15 • 3min