Becker’s Healthcare Podcast

Andrew DeVoe, Executive Vice President and CFO of Tufts Medicine

Jul 11, 2025
Andrew DeVoe, Executive Vice President and CFO of Tufts Medicine, has over thirty years of healthcare experience and is known for turning around a $300 million loss to profitability in just over a year. He shares his strategic methods for optimizing labor costs and enhancing revenue management. DeVoe discusses the importance of collaboration with experts for operational success and offers insights into Tufts’ innovations and growth strategies to thrive in a competitive healthcare environment. His vision for adapting to emerging trends, including value-based care, shapes the future of healthcare delivery.
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ANECDOTE

Consultants Accelerate Turnaround

  • Andrew DeVoe shared how consultants helped him fix revenue cycle issues quickly at UPenn.
  • What took years internally was done in 9-10 months with experts, resulting in $400 million reclaimed fast.
ADVICE

Cost and Revenue Optimization

  • Centralize benchmarking and reduce contract labor to cut costs effectively.
  • Improve revenue cycle by ensuring pre-authorizations and optimizing billing systems like Epic.
ADVICE

Leverage Expert Consultants

  • Use consultants with expertise for fast, effective improvements, especially on contingency deals.
  • Don't hesitate to ask for help to accelerate financial turnarounds in healthcare systems.
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