The Customer Experience Podcast 143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Jun 22, 2021
36:22
Virtual professionals not only grant you the time you’ve been craving, but they also improve your customer experience with processes and systems that work.
In this episode, I interview Daniel Ramsey, CEO and Co-Founder at MyOutDesk, about how virtual professionals affect customer experience.
Daniel and I discussed:
- How VAs earned a shout-out in Tim Ferris’s 4-Hour Workweek
- Setting expectations: the honeymoon metaphor
- Why the Philippines provides such exceptional virtual professionals
- When customers know they need VAs but can’t articulate it
- Strategic gates and failsafes
Check out these resources we mentioned during the podcast:
- Daniel Ramsey on LinkedIn
- MyOutDesk
- Airbnb
- Uber
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog. Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.
In this episode, I interview Daniel Ramsey, CEO and Co-Founder at MyOutDesk, about how virtual professionals affect customer experience.
Daniel and I discussed:
- How VAs earned a shout-out in Tim Ferris’s 4-Hour Workweek
- Setting expectations: the honeymoon metaphor
- Why the Philippines provides such exceptional virtual professionals
- When customers know they need VAs but can’t articulate it
- Strategic gates and failsafes
Check out these resources we mentioned during the podcast:
- Daniel Ramsey on LinkedIn
- MyOutDesk
- Airbnb
- Uber
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog. Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.