At The Table with Patrick Lencioni

238. Conflict Scarcity

22 snips
Sep 25, 2024
The discussion dives into the modern workplace's 'conflict drought' and how essential conflict can actually be for teamwork. Trust is highlighted as a crucial element in navigating conflicts, transforming discomfort into growth opportunities. The conversation addresses the challenges remote teams face in fostering genuine interactions and urges tackling uncomfortable topics head-on. Plus, there's a light-hearted moment encouraging a move to Colorado, showcasing the balance of serious insights and playful banter.
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INSIGHT

Conflict Avoidance Cost

  • Many organizations give lip service to conflict but avoid it at all costs.
  • The cost of avoiding conflict is enormous, hindering quick problem-solving.
INSIGHT

Fear of Unforgiveness

  • People avoid conflict due to discomfort and fear of unforgiveness.
  • They worry one bad conflict episode will irreparably damage relationships.
INSIGHT

Trust & Conflict Intertwined

  • Conflict scarcity is intertwined with trust scarcity.
  • A willingness to apologize quickly is key for both trust and conflict resolution.
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