78. CX and how technology can make us more Human.

Happy Customers - Happy Life.

In this day and age, customer experience is everything. Delight customers, and they will come back, again and again, and advocate for your product or services.

Mess up your customer experience... Well, you might not live to tell the story.

But how do we get this right? How do we stand from the rest? How do we ensure our customer's experience is the best? How do we build communities? How does technology impact our efforts?

I think we have just the perfect guest to answer these questions.  Christina Garnett, is a fractional chief customer officer and advisor, with a special talent for boosting customer satisfaction and fostering brand loyalty. From Fortune 500 companies, to small businesses, she's been there, done that.

Buckle up and enjoy the ride! get ready for 30 minutes of pure valuable content and advice.