Ep504 - Maggie Jackson | Uncertain: The Wisdom and Wonder of Being Unsure
Dec 3, 2024
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Maggie Jackson, an award-winning author and journalist, shares her insights on the power of embracing uncertainty. She explores how being unsure can enhance creativity and resilience. Jackson reveals the distinction between types of uncertainty and emphasizes its role in decision-making and teamwork. She discusses the importance of 'unsure AI' and how it fosters better human-AI dynamics. By accepting the unknown, we can unlock our cognitive potential and navigate challenges, turning uncertainty into a tool for innovation and growth.
Understanding the two types of uncertainty, aleatory and epistemic, shifts perceptions from obstacles to valuable opportunities for human growth.
Embracing uncertainty in team dynamics fosters creativity and enhances decision-making, evident in the success of the Mars Exploration Rover team.
Deep dives
The Definition of Uncertainty
Uncertainty is often viewed negatively, but it can be understood in two distinct types: aleatory and epistemic. Aleatory uncertainty represents the unpredictability of events in the world, like the fluctuating stock market, while epistemic uncertainty reflects our human responses to new and ambiguous situations. The latter involves recognizing the limits of our knowledge and opens up a sense of possibility, as seen when individuals face unexpected challenges, such as a traffic jam while heading to an important meeting. Understanding these definitions helps shift the perception of uncertainty from being merely an obstacle to recognizing its potential as a valuable opportunity for human growth and creativity.
The Neuroscience of Uncertainty
The relationship between uncertainty and anxiety is complex and surprising, as recent neuroscience research reveals that uncertainty can enhance cognitive abilities rather than hinder them. When faced with uncertainty, the brain's working memory improves, and individuals exhibit heightened focus, making it an advantageous state for learning and problem-solving. Studies show that emergency room physicians report better performance during scenarios where they feel unsure, suggesting that uncertainty can be a form of beneficial stress. Hence, rather than perceiving uncertainty as merely a source of anxiety, it can be embraced as an essential signal of opportunity and potential learning.
Uncertainty in the Digital Age
Digital living has fundamentally changed how we process information, but it often undermines our ability to engage with uncertainty meaningfully. The immediacy of online information can create a false sense of confidence, leading individuals to believe they understand more than they truly do, potentially stifling their recognition of their own limitations. At the same time, technology also presents opportunities, as there are movements within AI development aimed at creating systems that reflect uncertainty, providing users with a more nuanced understanding of information. This duality in the digital age challenges us to foster our skills in managing uncertainty while also leveraging technology to enhance our cognitive and reflective capabilities.
Harnessing Uncertainty in Teams
Uncertainty plays a pivotal role in team dynamics and can enhance collaboration when approached correctly. Teams that embrace disagreement and uncertainty often outperform those that seek consensus at all costs, as differing viewpoints stimulate critical thinking and exploration of new ideas. The Mars Exploration Rover team exemplifies this by encouraging open dialogue and micro-conflicts, which ultimately led to more innovative solutions and success in their missions. Emphasizing an environment where team members feel comfortable expressing uncertainty can lead to greater creativity, improved decision-making, and stronger overall performance.
Award-winning author Maggie Jackson joins us to discuss her latest book “Uncertain: The Wisdom and Wonder of Being Unsure.”
In an era of terrifying unpredictability, the swift, sure answer often seems right. We race to address precarity and complexity with neat algorithms, crisp bullet points, or hurried tweets. Who has time to dally in the wilderness of being unsure? How could we find the clarity and vision so urgently needed today by not-knowing? This book is about the unsung triumph of doing just that.
Far from luring us into inertia or defeat, uncertainty powers good judgement, cognitive flexibility, creativity, curiosity, and even resilience. A state of mind critical to human achievement yet until recently little understood, uncertainty is the portal to finding the humanity in your enemies, the lynchpin of superior teamwork, and the mindset most needed in times of flux.
A scientific adventure tale set on the front lines of a volatile era, this book explores uncertainty's positive role in the life of the mind and in contemporary society. What is a good daydream? Why is being unsure now seen as a healthy form of stress? Why do AI's top leaders see uncertainty as the key to keeping humanity safe from increasingly unstoppable AI?
By learning to wield uncertainty with skill and care, we can recapture realms of good thinking sidelined in an era of push-button thought. We can discover all that the human mind can do at the peak of its powers in the most difficult predicaments, and learn how uncertainty is not weakness, but wisdom.