Joshua is the Founder & CEO of DoNotPay. He is a Thiel Fellow who has been called "Robin Hood of the Internet" for building products to save people time and money. DoNotPay is an automated service that handles over 200 consumer rights challenges such as cancelling subscriptions, obtaining refunds, and appealing tickets. Follow Joshua on X @jbrowder1.
[0:16] - How Joshua turned his penchant for parking tickets into a successful business
[6:31] - Joshua’s early experiences building iPhone apps
[9:11] - Why Joshua took a careful and patient approach to starting DoNotPay while at Stanford
[14:11] - Why Joshua waited so long to start charging for DoNotPay
[15:51] - Alternative business models for DoNotPay
[19:32] - Joshua's approach to building a lean, efficient team
[24:25] - Operating as a global, in-person, nomadic organization
[26:45] - How the advent GPT has transformed DoNotPay’s services
[35:20] - Joshua’s perspective on the current and future states of AI
[39:16] - Why Do Not Pay issues dividends to its employees and investors
[43:16] - Joshua’s approach for growing DoNotPay from here
[45:43] - Technology’s fast pace of change versus society’s slow pace of change
[48:47] - Wisdom gained from The Thiel Fellowship
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Thanks to Chase Devens for the show notes and Yiction for the music.
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