REWORK Principles of Communication
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Oct 23, 2024 The co-founders of 37signals dive into the essentials of effective communication. They reveal the backstory behind their guide, highlighting that publishing doesn't need to be perfect. The conversation emphasizes how unclear communication can lead to misunderstandings, making transparency crucial, especially during tough discussions. They advocate for thoughtful interactions and respect for others' time, arguing that clarity and simplicity are key to preventing negative perceptions and enhancing collaboration.
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Document Your Communication Principles
- Document your communication principles, both for internal and external audiences.
- Newcomers can understand your communication style better.
Quick Publishing and Iteration
- Jason Fried wrote the internal communication guide in one day.
- Both he and David Heinemeier Hansson value shipping quickly over extensive approvals.
Publishing as a Forcing Function
- Publishing content forces you to edit more effectively.
- It creates a sense of realness and accountability, similar to performing on stage.
