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SaaS Builder Podcast
Is leveraging AI to personalize executive interactions a meaningful trend or an overhyped distraction?
Jan 23, 2025
04:12
Jay Thayer, founder of Jay Thayer Consulting, explores the nuanced role of AI in personalizing executive interactions, emphasizing its utility in research while cautioning against over-reliance. Highlighting examples, Jay brings attention to the importance of maintaining human connection, labeling it as a key luxury in client relations. Additionally, he recommends the insightful book "The Last Human Job" by Allison Pugh, which explores the irreplaceable value of human touch in an increasingly digital world.
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