I'm so excited to bring you a listener submission today from Renee Rubin Ross about my summer Voxer coaching pop-up. I've done these two summers in a row now, and I've learned so much every subsequent time. In this episode, I’ll share the structure, systems, and pricing that help me create a joyful asynchronous program that keeps our calendars free of “tiny boxes” (as my friend Sarah calls them).

More about Renee: Dr. Renee Rubin Ross is a recognized leader on board and organizational development and strategy and the founder of The Ross Collective, a consulting firm that designs and leads inclusive, participatory processes for social sector boards and staff.

🌟 3 Key Takeaways

Structure: Cohorts are nice so that you can make yourself energetically available (and make extra space on your calendar for replying) for the program duration. Ask participants to put their one question for the week in big blinking lights! Ideally as text underneath their voice memo (Voxer caps memos at 15 minutes, which is a good thing!)
Systems: Create a “how this works” program overview page that participants can reference throughout the program. Keep a participant tracker where you note their question and your answer each week, so you don’t repeat yourself (and so you can easily reference resource links that another participant might ask about later).
Pricing: Offer your current active, paying clients and community members the first chance at enrollment and at a discounted rate. I also grandfather in their pricing for life.

📝 Permission

Design programs that are as joyful for you to facilitate as they are for others to join! At the inaugural Business Bestie Brunch we came up with the mantra, “We get to call this work.” What is your ideal “I get to call this work” format for delivering client services?

✅ Do (or Delegate) This Next

Consider your own Voxer coaching experiment! Make sure it’s limited in scope (ie not rolling admission) and that you set clear parameters up front.

🔗 Resources Mentioned

📚 Books Mentioned

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