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Here’s the scenario: You’re working with some new clients, and they haven’t used Zoom before. You pull together some slides, videos and helpful pointers and send them these beforehand. During the session, you dedicate the first few minutes to sharing features, and getting them to feel comfortable using Zoom.

You’re happy with what you’ve created but then, BAM, Zoom delivers another upgrade, which means screenshots have changed. 

As we know, it takes time and effort to update your Zoom onboarding calls.. UNTIL this week!

Previous guest of the show, Jan Keck has pulled together an incredible resource for anyone who uses Zoom. As a facilitator, you can share this with your clients prior to your workshops - it will save you so much time!

This week, I hopped on a quick fireside chat and brought Jan back on the show to talk through this cheat-sheet, how it will help us as facilitators, how his team put it together, and more.

Don’t forget to reach out to Jan to say thanks for this piece of gold dust he’s brought us!!

About today’s guest: Jan Keck

Jan Keck is a community addict. He is the creator of ASK DEEP QUESTIONS, which started out as a deck of cards to help his friends connect on a camping trip and is now being used to facilitate meaningful conversations through sharing personal stories on every continent around the globe.

Jan’s mission is to help people feel less alone, so by creating experiences, workshops and programs he is fuelling the movement for deeper human connection.

Growing up as an only child he found his soul family at summer camp, in sports clubs and even politics. But when he moved from Germany to Canada in his twenties he had to re-create his community from scratch and learned that the fastest way to make deep connections is through meaningful conversations and experiences. 

Jan now lives in Toronto with his wife Natalia (aka Cookie), his son Mika and you can often find him hanging out with his mastermind group, attending community events, or camping up north.

Resources

• Grab it! THE ULTIMATE ZOOM GUIDE FOR PARTICIPANTS IN 2021
• Visit Jan Keck’s website
• Connect with Jan on LinkedIn 
• Follow Jan Keck on Instagram
• Like his page on Facebook
• Listen to our previous conversation on Episode 156: Let’s have a conversation that matters
• Join The Flipchart community on Facebook
• Support the show and shout Leanne a coffee!

Every day in 2025, Leanne is podcasting on her new show, Leanne on Demand.
Tune in over here!

(Otherwise, enjoy the back catalogue of First Time Facilitator episodes).

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