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In this episode, we are going to look at one of the trickiest things to deal with in Business English communication….Refusal. The real challenge with refusal is that the difficulty and friction is experienced on both sides of the conversation. By those who refuse something and the ones who have to accept that refusal.

So, dive into this episode and let us guide you through one of the most complex situations in diplomatic dialogue as we lift the lid on the topic of refusal!

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Ep 29: Refusal...Giving It & Accepting It