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Service Design Show
Advancing Service Design 2024 / Program Deep Dive with Sylvie Abookire
Nov 14, 2024
Sylvie Abookire, part of the curation team for the Advancing Service Design 2024 conference, shares her insights on enhancing service design practices. She discusses the complex selection process for speakers, emphasizing diverse perspectives and collaboration. Sylvie highlights the conference's focus on equity, community, and sustainability, as well as her workshop on systems thinking. Tune in to discover how the conference aims to tackle contemporary societal challenges and the excitement surrounding this groundbreaking event!
33:21
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Quick takeaways
- The conference emphasizes two main themes: designing within complex systems and addressing societal challenges through service design methods.
- A rigorous selection process ensured a diverse range of speakers, highlighting innovative work and aiming to advance community-centered and equitable practices.
Deep dives
Themes of the Conference
The conference focuses on two main themes: designing within and designing around systems. On the first day, participants will explore strategies to work with complex organizations and interdisciplinary teams, addressing internal dynamics and change management. Notable speakers include representatives from Adobe and Airbnb, who will share tangible insights on integrating service design practices within existing structures. The second day shifts the focus outward, tackling broader social challenges and public sector issues, emphasizing how service design can contribute to more equitable solutions in societal contexts.
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Discover
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