Advancing Service Design 2024 / Program Deep Dive with Sylvie Abookire

Nov 14, 2024

Sylvie Abookire, part of the curation team for the Advancing Service Design 2024 conference, shares her insights on enhancing service design practices. She discusses the complex selection process for speakers, emphasizing diverse perspectives and collaboration. Sylvie highlights the conference's focus on equity, community, and sustainability, as well as her workshop on systems thinking. Tune in to discover how the conference aims to tackle contemporary societal challenges and the excitement surrounding this groundbreaking event!

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Intro

00:00 • 2min

Overview of a Two-Day Virtual Conference on Advancing Service Design

02:08 • 3min

Navigating the Challenges of Conference Program Curation

04:45 • 3min

Advancing Service Design for a Complex World

08:06 • 14min

Enhancing Service Design Through Systems Thinking

22:35 • 7min

Anticipating the Service Design Conference

29:58 • 3min

An exciting new conference is just around the corner, Advancing Service Design 2024. We recently had a chat with Lou Rosenfeld, the conference organizer, about key ideas behind the conference.

Now, we're doing a deep dive into the two-day conference program with Sylvie Abookire, who's part of the curation team. In this episode, you'll hear about the main themes, the inspiring (and somewhat surprising) speakers, and of course how it all ties together to advance our field.

Sure, you can also get some of this info on the conference website, but I promise this conversation is much more fun 🙂

I'll be presenting at the conference about the latest insights from the Salary Report and lessons learned from building the Circle community. Want to join one of my sessions? Send me an email or reach out on LinkedIn, and I'll let you know how you can attend even without a conference ticket.

~ ~ ~

🎟️ Want to attend Advancing Service Design? Well, you're in luck!

💰 Answer the simple question over here at ⁠https://www.servicedesignshow.com/asdc2024-survey⁠ to get a 10% discount on your ticket. But that's not all!

🏆 When you sign up using this code, you'll automatically enter a contest where you can win sweet prizes.

--- [ 1. GUIDE ] ---

00:00 A Special Episode with Sylvie

02:45 Sylvie's role in the conference

04:30 Conference schedule & format

06:00 Biggest conference challenge

07:30 The final 8 speakers

10:00 What the conference means to Sylvie

12:00 Day 1: Designing in the system

14:30 Day 1: format

16:00 Day 1: The panel

17:00 Audience interaction

19:00 Day 2: Designing with the system

22:30 How we hope the conference impacts

24:00 Sylvie's workshops after the conference

27:00 The most fun part of the conference

28:00 Key Takeaways

28:00 Visibility & Impact

32:00 Conference Details & Tickets

32:30 Giveaway

--- [ 2. LINKS ] ---

https://www.linkedin.com/in/sylvieabookire/

Get your tickets here - https://rosenfeldmedia.com/advancing-service-design/

--- [ 3. CIRCLE ] ---

Grow your confidence, influence, and impact! Join the community for in-house service design professionals.

⁠https://servicedesignshow.com/circle