In this book, Charles Duhigg explores the secrets of 'supercommunicators' who excel at connecting with others. He delves into the three distinct types of conversations—practical, emotional, and social—and provides practical strategies and case studies to illustrate how to recognize and navigate these conversations effectively. The book includes examples from various contexts, such as jury deliberations, CIA recruitments, and workplace interactions, to demonstrate how communication can be improved. Duhigg emphasizes the importance of active listening, identifying complex emotions, and matching the type of conversation to enhance connection and understanding.
In this book, Charles Duhigg explores the science of habit formation and change. He explains the 'habit loop' consisting of a cue, a routine, and a reward, and how understanding this loop can help in changing bad habits or forming good ones. The book includes numerous examples from various fields, such as how Procter & Gamble successfully marketed Febreze, how Alcoa transformed its business by focusing on safety, and how individuals like Olympic swimmer Michael Phelps and civil-rights hero Martin Luther King, Jr. benefited from specific habits. Duhigg argues that by harnessing this science, individuals and organizations can transform their lives and businesses[2][4][5].
In 'Smarter Faster Better', Charles Duhigg explores the science of productivity through eight key concepts, including motivation, goal setting, focus, and decision making. The book uses real-world examples from various fields such as the Marine Corps, Google, and Disney to illustrate how productive individuals and organizations view the world and make choices differently. Duhigg combines neuroscience, psychology, and behavioral economics to provide practical advice on how to become more effective and in control of one's life and work.
Ever had a conversation that just clicked—where you felt truly heard and understood? What if you could create that kind of connection more often?
Best-selling author Charles Duhigg joins Debbie in a conversation about his latest book, Supercommunicators: How to Unlock the Secret Language of Connection.
Discover the psychology of great conversations, the power of reciprocal vulnerability, and easy strategies for handling difficult conversations without losing control as we break down what makes some people exceptional communicators and how we can all cultivate those abilities in our daily lives.
Whether your goal is to improve your listening skills, build stronger relationships, or simply feel more comfortable in social settings, this episode is full of ideas to help you connect more deeply.Listen and Learn:
- How "Supercommunicators" master connection
- The recipe for instant connection and how small shifts in communication can turn strangers into friends
- The Matching Principle and how syncing conversation types can help strengthen your relationships and connections
- Why mastering communication is key to lifelong well-being and how stronger connections can lead you to lasting happiness.
- How you can use the "matching principle" with your own partner to create deeper, more connected conversations
- Tips for asking deep questions to help you connect more meaningfully and move beyond small talk
- Shifting control in conflicts to create teamwork and healthier relationships
- How quiet negotiations can transform tougher conversations into mutual understanding
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About Charles Duhigg
A graduate of Yale University and Harvard Business School, Charles is a Pulitzer prize-winning journalist and the author of The Power of Habit, which spent over three years on bestseller lists and has been translated into 40 languages, Supercommunicators, also a bestseller published in 2024, and Smarter Faster Better, a third bestseller. Mr. Duhigg writes for The New Yorker magazine and previously wrote for The New York Times.
Charles led the New York Times team that won the 2013 Pulitzer prize in explanatory journalism for “The iEconomy,” a series that examined the global economy through the lens of Apple. That series included examinations of such topics as the factories in China where iPhones and iPads are manufactured.
Charles has also received The George Polk award, the Gerald Loeb award, the Investigative Reporters and Editors Medal, the Scripps Howard National Journalism award, the Robert F. Kennedy Journalism Award, and other honors.
While a reporter at the Los Angeles Times, Charles reported from Iraq about American military operations. Today, Charles writes for The New Yorker magazine.
Before becoming a full-time journalist in 2003, Charles worked as an analyst for American Property Global Partners, a private equity firm and co-founded SWPA Education Management Group, L.L.C., which developed education programs for medically underserved areas.
He was also, for one terrifying day in 1999, a bike messenger in San Francisco.
He lives in California with his wife and two children.
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