Winning the Challenger Sale

#12 Engaging C-Level Buyers with Jen Allen & Mike Randazzo

Mar 1, 2022
Discover the intricacies of engaging C-level buyers in today’s complex landscape. The discussion highlights the shift from traditional solo decision-makers to a more collaborative approach, emphasizing the importance of mobilizers. It also addresses the evolving dynamics of decision-making post-pandemic, where employee well-being plays a crucial role. Embracing a human-centered leadership style is pivotal for sales professionals. Learn how sellers can adapt their strategies to navigate various purchase cultures and effectively connect with high-level executives.
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INSIGHT

C-Level Buying Complexity

  • Selling to C-level executives alone is less effective due to increased risk aversion and buying complexity.
  • Even when a C-level exec agrees, they usually seek consensus from other stakeholders before purchase.
ADVICE

Prepare and Listen to Engage

  • Do thorough research before engaging C-level buyers to develop a strong insight-based hypothesis.
  • Focus on listening more than talking in initial calls to discover decision styles and priorities.
ANECDOTE

Pizza Analogy for Buying Consensus

  • Ordering a pizza with everyone agreeing resembles buying decisions with multiple stakeholders.
  • Everyone settling for just cheese illustrates the minimal-risk choice due to conflicting preferences.
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