Ben speaks to Nicole Bradick, Founder & CEO of Theory & Principle, a product design and development firm for the legal industry. Alongside a healthy dose of laughter and sarcasm, they discuss:
- The power of design thinking
- Building a varied and experienced team (not necessarily all from the world of legal!)
- How AI has moved on from simply implementing Chatbots
- Whether tech users always need to see the UI
- The importance of trust in user experience
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