Site Reliability Engineering with PagerDuty's Stevenson Jean-Pierre

Stevenson Jean-Pierre, an Engineering Manager at PagerDuty, discusses the intricate world of Site Reliability Engineering and its evolution in the DevOps landscape. He emphasizes the proactive nature of SREs versus traditional roles, highlighting the importance of automation and reliability in software deployments. Stevenson shares best practices for versioning and health checks, vital for maintaining application performance. The conversation also touches on the emotional aspects of handling outages, introducing 'HugOps' to promote empathy within the tech community.