How do you feel about failure? For many of us, it’s one of the scariest places we can go. But the legendary founder of Pret A Manger and Itsu embraces it. We’re too scared of failure, says Julian Metcalfe. We must use it as an opportunity to learn.

In a new episode of Beautiful Misfits, I talk to Julian about everything from the power of empathy to the pursuit of excellence. He talks movingly about the impact of the death of his mother and how striving for excellence inspires him. We need more leaders like him. There’s a shift coming, the world is changing and Beautiful Misfits like Julian can guide us. 

Follow Mary Portas on:

• Instagram: @maryportasofficial
• Facebook: Mary Portas

And to get in touch with team Portas, email us at: beautifulmisfits@portasagency.com and you can subscribe to the Portas POV Newsletter for musings, provocation insights and inspiration.