Small Business Challenges Through the Lens of Financial Data - with Prasanna Dhore of Fiserv
Jul 15, 2024
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Prasanna Dhore, Chief Data Officer at Fiserv, discusses insights from Fiserv's Small Business Index, highlighting the role of small businesses in the economy. Topics include analyzing industry trends, economic impacts, predicting credit crunches, and building confidence in AI systems.
Fiserv's Small Business Index provides real-time insights into consumer spending and business performance.
Small businesses contribute significantly to the economy and Fiserv's granular data enables effective tracking of their health.
Deep dives
Fiserv's Small Business Index Overview
Fiserv's Small Business Index, derived from point-of-sale transaction data across 2 million US small businesses, provides insights into consumer spending and business performance. The index is a unique view into specific economic segments and trends, particularly in retail. Fiserv aims to support small businesses not only through technology but also initiatives like the Fiserv gives back programs. The index offers a direct measure and real-time data on consumer spending and small business health.
Significance of Small Businesses in the Economy
Small businesses, despite comprising 99% of total businesses, contribute significantly to the economy, accounting for nearly 44% of GDP and employing half of the US private sector workforce. They play a vital role in local economies and consumer spending. The government's Monthly Retail Trade Survey (MRTS) provides insights into retail sales, but with a lag time, unlike Fiserv's real-time small business data. Fiserv's granular and real-time data enables tracking and quantifying small business health effectively.
Detailed Analysis of Small Business Segments
Fiserv analyzes small business segments based on NICS categories to track consumer spending trends. Comparing performance against 2019 metrics and year-over-year changes provides insights into growth. The data also highlights specific sector trends, such as a 28% increase in spending at hotels and restaurants during a specific period. This detailed analysis offers valuable information for understanding local economic dynamics and supporting businesses effectively.
Today’s guest is Prasanna Dhore, Chief Data Officer at Fiserv and President of Data Commerce Solutions. Prasanna returns to the Emerj podcast platform, following his appearance earlier this month on the ‘AI in Business’ podcast, to talk about findings from the latest edition of Fiserv’s Small Business Index, derived from point-of-sale transaction data across approximately 2 million U.S. small businesses, providing a direct measure of consumer spending and business performance. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
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