Ep 134 - Electrician Sales: Don't Waste My Time - August 14

Joseph and Clay discussed the connection between the challenges of sales and the mentality people bring to them. They emphasized the importance of focusing on smaller wins and matching the customer's desires to increase success in sales.

Joseph and Clay discussed the importance of offering a range of choices to customers and providing authentic and trustworthy service. They highlighted Edwin's success in gaining a $17,000 job by demonstrating commitment to serving the customer's needs and offering the best options without prejudice.

Clay and Joseph discussed the challenges of sales, including feeling like time is wasted when a sale isn't closed, questioning oneself when facing resistance from clients, and the importance of mindset and emotional intelligence in serving customers authentically. They emphasized the need to focus on building trust and taking small steps (singles) rather than expecting immediate success, using the analogy of the Oakland A's baseball team.

Joseph and Clay discussed the importance of providing white glove premium level service to customers in order to build trust and encourage repeat business. They emphasized the need for a consistent sales process and the importance of separating emotions from the sales process to achieve better results.

Joseph and Clay discussed the importance of having a process in sales, emphasizing that you can't lose a job that was never yours in the first place. They also highlighted the significance of focusing on the result rather than the outcome, and the need for self-accountability and data analysis to improve performance.

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