The Daily Scoop Podcast

Inside GSA’s rollout of USAi

Sep 30, 2025
Zach Whitman, Chief Data Scientist at the GSA, and Nadia Hansen, Global Digital Transformation Executive at Salesforce, unpack the launch of USAi, a platform designed to enhance AI access for federal agencies. They discuss the benefits of a shared marketplace approach, challenges like control loss, and how USAi aims to remain current with rapid model changes. Hansen highlights the workforce challenges posed by agentic AI, advocating for training and governance frameworks to ensure responsible AI implementation while predicting a shift towards strategic roles in government.
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INSIGHT

GSA As A Federal AI Enabler

  • GSA positions itself as an enabler to help agencies adopt safe, transparent generative AI rather than forcing each agency to build from scratch.
  • This central role reduces duplication and lets mission-focused agencies adopt AI without owning deep specialist capabilities.
ADVICE

Offer A Free, Agnostic Sandbox First

  • Provide a low‑or‑no cost, agnostic platform so agencies can quickly test best‑of‑breed models without vendor lock-in.
  • Constrain models with safety controls and let agencies evaluate fit before committing to production use.
INSIGHT

Shared Service Tradeoffs

  • Shared services trade off full control for scale and ease of adoption, making them ill-suited for highly niche adversarial use cases.
  • USAI targets general-purpose agency needs while acknowledging edge cases will require bespoke solutions.
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