The traditional agency business model is broken. It isn’t the model that will get you to where you’re trying to go.
It is broken because it scales complexity.
By its very nature, everything is unique.
The traditional agency business model, we call it "Digital Yes Men". If the client asks for it, the agency provides it.
https://www.zenpilot.com/manifesto
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https://www.zenpilot.com/freedom
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