"Tech Finance" with Sasha Orloff: B2B Fintech | AI | Finance Tech E47: Agentic Commerce, Stablecoins, and Global Trends with Cindy Turner, CPO of Worldpay
Jun 12, 2025
Cindy Turner, Chief Product Officer of Worldpay and former payments expert at PayPal and Visa, dives into the evolving payments landscape. She discusses the impact of stablecoins and agentic technology on global transactions. Cindy highlights how user experience affects digital payment adoption in the U.S. and examines trends like buy now, pay later. She also explores cross-border payment behaviors and the unique surcharging practices in Australia, shedding light on the importance of adapting to regional differences in the digital economy.
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Cindy's Payments Career Journey
- Cindy Turner accidentally found her career in payments through a private equity deal with First Data.
- She deepened her expertise at Visa, JP Morgan, and PayPal before joining WorldPay to lead product amidst a major acquisition.
Account-to-Account Payment Surge
- Account-to-account payments dominate countries like India and Brazil due to central bank mandates and near-free transaction costs.
- These models displace cards and offer merchants low-cost, direct bank payment solutions.
Boost U.S. Account Payments
- To grow account-to-account payments in the U.S., create an easy payment form factor like NFC instead of QR codes.
- Also, show consumers that payment costs matter as surcharging shifts cost awareness away from credit incentives.