Scam Secrets 'I'm Calling from Your Bank'
8 snips
Jul 31, 2025 
Alex Wood, a former fraudster turned anti-fraud adviser, shares his insights on social engineering while Detective Chief Inspector John Hodgen explains the complexities of organized fraud. Dr. Elizabeth Carter dives into the psychological tactics scammers use to manipulate victims. They discuss a chilling real-case incident involving a phishing email that led to a devastating bank impersonation scheme. The trio highlights essential red flags to recognize, the methods fraudsters use to build trust, and measures to protect oneself against such scams.
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Language Intentionally Induces Rush
- Criminal language is designed to exploit vulnerability, secrecy and isolation to push quick decisions.
- Targets often don't notice they're being hurried into actions that reduce clear thinking.
Phishing Email Led To Bank Impersonation
- Felicity responded to a fake TV Licensing email while busy on a train and paid by card before checking the sender.
- A caller then posed as Nationwide, used personal and transaction details, and coerced her into screen-sharing and moving money.
Mixing Fake Data With Real Transactions
- Fraudsters combine baiting data from phishing forms with genuine transaction details to appear credible.
- This inside knowledge is used to build trust and escalate requests for urgent actions.