The Rent Roll with Jay Parsons EP#61 Tyler Christiansen | A.I. And Rental Housing
Nov 25, 2025
In this enlightening conversation, Tyler Christiansen, CEO of Funnel and a second-generation multifamily professional, dives deep into the transformative role of AI in rental housing. He discusses the balance between AI hype and reality, and how it could reshape job landscapes and operational efficiencies. Tyler outlines how centralization and AI can lead to significant cost savings while elevating employee roles. They also explore the impact of emerging technologies, partnerships, and the metrics to truly measure AI's return on investment.
AI Snips
Chapters
Transcript
Episode notes
Hype Versus Reality Of AI Adoption
- AI is highly visible but often overcredited for current job slowdowns; experimentation is widespread while clear ROI remains limited.
- Angela Kleeman: companies experiment with AI, but adoption lags because returns and integration needs are still unclear.
Localized Demand Effects From AI
- AI's near-term effect on apartment demand is limited and highly localised by job concentration and sector exposure.
- Owners should evaluate acquisition risks where local employment is concentrated in AI-vulnerable job categories.
Funnel's Pivot From Nestio To CRM Platform
- Funnel evolved from a New York broker-focused product (Nestio) into a national CRM and AI platform called Funnel.
- The team pivoted from listings pinning to centralizing renter data and now serves 1.5 million apartment units.