Mark Goad from Alan

Mark Goad is the GM of Canada at Alan.

The health partner who prevents, insures, and cares daily - Alan's mission is a healthier humanity.
Alan is partnered with 30,000 companies, has more than 700,000 members, is at +€470m ARR with 600 employees in France, Spain, Belgium and now Canada.

Takeaways

- Choosing to pursue business over a CFA.

- His move and time in venture.

- Career decision-making.

- His role as Board Chair of CAMH Engage.

- How the Alan opportunity came about.

- Why he wanted to join a French company entering the Canadian market.

- Working with regulators.

- Working for a global organization but also localizing the offering and product for Canada.

- Understanding the Canadian market's nuances is key.

- Innovation in healthcare.

- Direct billing.

- Their launch customer segment and why that focus.

- Community engagement and building awareness.

- Unique traits of Alan's culture, operations and day-to-day.

- Hiring strategies.

- Transforming insurance and the purchasing experience.

Chapters

00:00 The Entrepreneurial Spirit: Early Beginnings

06:01 Navigating Career Decisions: Embracing Risk

12:04 Joining Alan: A Unique Opportunity in Healthcare

18:03 Localizing Healthcare: Adapting to the Canadian Market

25:27 Building a Strong Community Presence

31:27 Transforming Insurance Purchasing Experience

37:16 Engaging with Startups Effectively

Keywords

entrepreneurship, venture capital, career decisions, mental health, healthcare innovation, regulatory challenges, Canadian market, startup culture, risk management, insurance industry, insurance, direct billing, customer experience, startup culture, healthcare, community engagement, hiring strategies, technology integration, market entry, mental health